01Who we are
GATP Solutions ("GATP", "we", "us" or "our") provides marketing, lead generation and outsourced sales services to businesses in the United States, mainly accounting and bookkeeping firms.
This policy applies to personal information we collect through gatpsolutions.us, our contact and newsletter forms, and our calls, emails, text messages, social media pages and events.
02Information we collect
Information you give us
- Enquiry forms: your name, firm name, work email, phone number, the service you are interested in and anything you tell us about your business.
- Newsletter: your email address.
- Calls, meetings and emails: information you share when you talk or write to our team, including call recordings or notes where we tell you a call is recorded.
- Clients: billing contacts, company details, payment information, and access to ad accounts, CRMs or other tools you share with us so we can deliver our services.
Information collected automatically
- Device and browser type, IP address, approximate location, pages viewed, referring website, and the date and time of your visit.
- Information from cookies, pixels and similar technologies (see Cookies & tracking).
Information from other sources
- Lead form submissions from advertising platforms such as Google, Meta (Facebook and Instagram) and LinkedIn.
- Publicly available business information, for example from company websites or professional networks.
We do not ask for sensitive personal information (such as Social Security numbers, financial account numbers or health information) through our website. Please do not send it to us.
03How we use your information
- To respond to your enquiry, schedule calls and send you the plan or proposal you asked for.
- To provide, manage and improve our services, and to communicate with you about projects and invoices.
- To send newsletters and marketing messages where you have agreed or where the law allows. You can unsubscribe at any time.
- To measure and improve our website and advertising.
- To keep our website and systems secure and prevent fraud or misuse.
- To comply with legal, tax and accounting obligations, and to establish or defend legal claims.
04Client and lead data we handle for clients
When we run campaigns, manage CRMs or follow up leads for a client, we process the personal information of that client's leads and customers only on the client's instructions. In that role we act as the client's service provider (or processor), and the client decides how that information is used.
If we contacted you on behalf of one of our clients and you have questions about your data, please contact that business directly. We will help them respond, and you can also reach us using the details in Contact us.
We do not use client lead data for our own marketing, and we do not sell it.
05Calls, SMS and email communications
If you give us your phone number and agree to be contacted, we may call you or send text messages about your enquiry, appointments and our services. Message frequency varies. Message and data rates may apply.
- Opt out of SMS at any time by replying STOP. Reply HELP for help.
- Opt out of email using the unsubscribe link in any marketing email.
- Opt out of calls by telling our team or emailing us.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with or sold to any third party. This does not include service providers that deliver messages on our behalf.
Consent to receive messages is not a condition of purchasing any of our services. We follow the Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act.
08US state privacy rights
Depending on your state of residence (including California, Colorado, Connecticut, Virginia, Texas and other states with consumer privacy laws), you may have the right to:
- Know what personal information we collect, use and disclose, and get a copy of it.
- Correct inaccurate personal information.
- Delete personal information we hold about you.
- Opt out of the sale or sharing of personal information and of targeted advertising.
- Appeal our decision if we deny your request.
To make a request, email hello@gatpsolutions.us with the subject "Privacy request". We will verify your identity before responding and reply within the time required by law (usually 45 days). You may use an authorized agent. We will not discriminate against you for exercising your rights.
California residents: in the last 12 months we collected identifiers (such as name, email and phone), commercial information, internet activity and professional information, for the purposes described in this policy. We do not use or disclose sensitive personal information for purposes that require an opt-out under California law.
09Where data is processed
Some of our team members and service providers are located outside the United States. When personal information is processed outside the US, we require appropriate contractual and security protections so it remains protected in line with this policy.
10Retention and security
We keep personal information only as long as needed for the purposes in this policy. As a guide, we keep enquiry and prospect records for up to 24 months after our last contact, and client and billing records for as long as tax and accounting rules require. After that, we delete or de-identify the information.
We use reasonable administrative, technical and physical safeguards, including access controls, encrypted connections and limiting access to staff who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
11Children
Our website and services are for businesses and are not directed to children under 13 (or under 18 where state law requires). We do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.
12Changes to this policy
We may update this policy from time to time. When we do, we will change the "Last updated" date above and, where changes are significant, let you know by email or a notice on our website.
13Contact us
Questions about this policy or how we handle your information? Get in touch:
GATP Solutions
Email: hello@gatpsolutions.us